Troubles whith Sketchbook in Surface Pro 2: the pen isn´t matched in the screen

Discussion in 'Microsoft Surface Pro 2' started by PedroR, Jan 25, 2014.

  1. PedroR

    PedroR New Member

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    When I try to draw on Scketchbook, the pencil does not match the line being drawn. The line appears over a cm above the tip of the pencil. It is impossible to draw.
    I have found that if you lower the resolution to the screen comes a time that they match.
    It is the lowest resolution (1024x768).
    This lack of pairing occurs with the drawing program ScketchBook only.
    But I need to draw with that program.
    That may be happening?.
    thanks
     
  2. Tekn0

    Tekn0 New Member

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    I believe you need to calibrate the pen for the SP2.
     
  3. kozak79

    kozak79 Active Member

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    Did you turn off "dpi scaling" for Sketchbook? Mine works perfectly.
     
  4. daniielrp

    daniielrp Active Member

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    Just to check, are we talking Sketchbook the desktop app, or the Metro UI version from the Windows Store?
     
  5. PedroR

    PedroR New Member

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  6. PedroR

    PedroR New Member

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    Sorry : Mine Doesn´t works well.
    I do not have found the "dpi scaling " to desactivating.
    ¿Where is it?
    I have check in Edit>Preferences>canvas.
    But there isn´t any dpi scaling.

    Thaks you are very polite interesting in my toroubles.
    Pedro
     
  7. PedroR

    PedroR New Member

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    Yes I have calibrate in windows.
    But i think it not need to calibrate anytime; because it work very well in all other applications except scketchbook express ( and pro) (ver 6.2).
    It is a problem from Scketchbook
    Only Scketchbook not works properly.
    Pedro
     
  8. DaGreek05

    DaGreek05 New Member

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    I have the same problem with One Note and other drawing apps since I updated to the new firmware, didnt have any issues previously.......maybe try resetting your calibration? I haven't done that yet, but just a suggestion
     
  9. Rvacha

    Rvacha Member

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    I don't know about Sketchbook, but I've had this problem with OneNote since the early days of the SP1 (and I still have the problem on my SP2). A cm is WAY worse than I've ever seen though
     
  10. PedroR

    PedroR New Member

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    Well, I've still wrong and there is more than one centimeter. Look at this video :
    [video=youtube_share;sQTUDtuBYTo]http://youtu.be/sQTUDtuBYTo[/video]
     

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