Two keys stopped working on Type cover

Discussion in 'Microsoft Surface General Discussion' started by Kaytee, Jul 23, 2014.

  1. Kaytee

    Kaytee New Member

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    Hi All
    I use a type cover (the first generation) with my Surface RT. It worked fine for 10 months, then suddenly two keys stopped working - namely, "g" and "h".
    There seems to be lots of threads about the whole keyboard not working, but my issue is just these two keys. I tried restarting the Surface, refreshing, cleaning contacts etc - nothing helped. It seems it is a hardware problem?

    I'm thinking of yanking out those two keys to see maybe there is some dust/dirt underneath that needs to be cleaned. Any tips how to do that without breaking the keys? Also, is there anything else I can try to bring these two keys back to life?

    I think the keyboard has a 1-year warranty, but I've lost my receipt, doh.

    Thanks for any suggestions!
     
  2. Kaytee

    Kaytee New Member

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    OK, I just pulled those two keys out with a fingernail. No dust or dirt there, looks normal. So probably some connection or wiring went bust. Any suggestions?
     
  3. MHC48

    MHC48 Member

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    I had the same problem a while back, though in my case I suspected that liquid or debris (I'm sloppy and read my morning news and e-mail as I drink my tea and have breakfast). I cleaned it and tried other things but to no avail. Eventually I wound up buying a new one. That hurt at the time spending that much for an tablet-wise old unit, but the upside is that the newer type covers light up so I'm actually kind of glad. That had always been an annoyance.
     

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