Type Cover 2 died :(

Discussion in 'Microsoft Surface Pro' started by lparsons21, Jan 27, 2014.

  1. lparsons21

    lparsons21 Active Member

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    I don't use it much, but today I needed it to respond in a forum and the onscreen keyboard would just pop up and go away no matter what I did.

    Connected the TC2, no mouse indication, no keyboard response though the backlight came on just fine.

    Looked in Device Manager and it doesn't show up. So I set up for an advanced exchange for one (hopefully they actually have some). I hope this is just a one-off issue.
     
  2. lparsons21

    lparsons21 Active Member

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    Interesting...

    Got the replacement Type Cover 2 yesterday, attached it and it wouldn't work either. Did a power switch/vol up reset and then it did. Then reattached the old one and it worked too.

    I could swear I tried that reset before I asked for the replacement. Oh well, glad it is now working and hope it hangs in there.
     
  3. MickeyLittle

    MickeyLittle Active Member

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    Great news. Do you mind sharing exactly how to do the power/vol up reset? Such as do you do this while the Surface is on etc...
     
  4. lparsons21

    lparsons21 Active Member

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    I powered the Surface down first, don't know if that is required.

    then held the vol up and pressed the power switch and then released when the 'Surface' logo showed up. Took me into BIOS and I just exited from that for a full reboot. Didn't make any changes and all was good.

    Hope that helps.
     
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  5. MickeyLittle

    MickeyLittle Active Member

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    Thanks. I wondered how to do that.
     

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