Type Cover not working

Discussion in 'Microsoft Surface Pro 4' started by davea66, Jul 20, 2017.

  1. Milanyo

    Milanyo New Member

    Joined:
    Sep 13, 2017
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    My Device:
    SPro
    Hello everyone! I am using a Surface Pro 2017. To address this problem, the Microsoft contact center worked with me to reset the computer. It worked after that. When I detached the cover again to use the unit on tablet mode, and I re-attached the cover after, it will not work again. I re-started, still not working. I shut down, and re-started it worked.

    The agent suggested that I return the unit. Unfortunately, I am out of the USA now. I am now afraid to remove the cover. This defeats the purpose of buying a Surface Pro. If this is a software issue, will returning the unit solve this?

    Any one out there with the same issue?
     
  2. davea66

    davea66 New Member

    Joined:
    Jul 20, 2017
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    My Device:
    SPro4
    My typecover, on SP4, had this intermittent type problem.
    Microsoft got me to send it back for replacement, and the replacement works fine.
    So, in the end, faulty TypeCover. No problems since!
     

Share This Page

Search tags for this page

azs

,
best cameras
,
surface pro 4 type cover stopped working
,
type cover not working