Type Covers No Longer Working

Discussion in 'Microsoft Surface Help' started by WillMcg99, Sep 19, 2018.

  1. WillMcg99

    WillMcg99 New Member

    Joined:
    Oct 21, 2014
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    1
    Hi All,

    Hoping someone can help me;

    I have a SP3 Pro, I was using it the otherday and put it into sleep by flipping the type cover up. When I returned and turned it back on the "Rotation Lock" was enabled and the Type Cover was not working. I disabled Rotation Lock but the type cover never came back to life.

    It is not recognized in devices, I have tried the following:

    1. Cleaning the cover and connectors - No joy
    2. Booting into UEFI, it does not work there either
    3. Trying another type cover this also did not work
    4. Trying my type cover on another laptop, which did work fine
    5. a System "Reset"
    6. "Surface Diagnostic" which came up with nothing

    Anyone got anything else I could try? This is super annoying as the rest of the surface seems to work fine.

    Any help much appreciated
     
  2. jnjroach

    jnjroach Administrator Staff Member

    Joined:
    Nov 9, 2012
    Messages:
    7,852
    Likes Received:
    1,863
    Trophy Points:
    113
    Location:
    Seattle, WA USA
    My Device:
    Surface Book
    Shutdown the machine completely, then hold the volume rocker up, now while continuing to press the volume rocker power on the device, let go when the Surface Logo appears,.

    From the UEFI screen - exit and restart, reattach the Type Cover. That is how when I still had a SP3 I was able to fix this. If it still doesn't work it is possible that the USB Hub via the Surface Type Connector has failed.
     
  3. Plantje

    Plantje Active Member

    Joined:
    Jan 9, 2016
    Messages:
    603
    Likes Received:
    46
    Trophy Points:
    28
    Location:
    Zwolle, The Netherlands
    My Device:
    SPro
    Curious to see if this helped!
     

Share This Page

Search tags for this page

best cameras

,
news