When I got my SP3, I set a UEFI (formerly known as BIOS) password. You can probably see where this is going... I've since forgotten where I wrote it down and fear I'll never find it. My question is whether it's possible for Microsoft to reset the password if I send the device to them, and if so, how would I go about doing that. If I ever need to boot from a USB drive (e.g., if Windows won't boot because of corrupt files), then it will be essential to access the UEFI.