I had purchased a Surface RT in April for a contract employee, who logged in and set up but never actually used the tablet. I do not believe she registered a Microsoft Account. One of the option provide is to deinstall all of her registration and setup info, which I selected, and then entered my relevant info. I then went to set up a Microsoft Account, which the Surface would not allow me to do, giving the error message: Sorry, we couldn't connect to Microsoft services right now. If this problem persists, search for "network problems" on the Start screen. So I set up the account using my MacBook, confirmed it with the email sent to me, and then went to log into the account with the Surface, but for the last four or five attempts, was given the same message. After about three hours of repeated fails I think I'm about to start using it as a very expensive skipping rock on the nearest body of water. I so do hope someone in the forum community can help.