Usb compatibilty

Discussion in 'Microsoft Surface Pro' started by Paul_66, Mar 5, 2015.

  1. Paul_66

    Paul_66 New Member

    Joined:
    Jan 17, 2015
    Messages:
    15
    Likes Received:
    2
    Trophy Points:
    3
    Hi all

    i just purchased an external cd drive so i can download cds into itunes.

    I found out now its usb 2.0 and it connects , then unconnects. It wont work !

    Do i need one with usb 3.0?

    thanks
     
  2. GreyFox7

    GreyFox7 Super Moderator Staff Member

    Joined:
    Jul 27, 2014
    Messages:
    6,335
    Likes Received:
    1,279
    Trophy Points:
    113
    It's a power problem, the drive draws too much power. If you have a power supply for the drive you need to use it. other options are using a powered USB Hub or a USB Y cable and plugging on end into a USB power port like the one on the Surface Power brick or other USB power source.
     
  3. Paul_66

    Paul_66 New Member

    Joined:
    Jan 17, 2015
    Messages:
    15
    Likes Received:
    2
    Trophy Points:
    3
    Ok thanks.

    Well I just tried plugging it into the USB on the charger and used the other USB port on the surface to connect it. At first it connected ok , stayed connected allowed me to open iTunes , started to import the cd....... then....... it says" unable to locate file .

    Now it wont even recognise it. What a turd of a thing
     
  4. jimkraz

    jimkraz Member

    Joined:
    Jun 21, 2013
    Messages:
    63
    Likes Received:
    5
    Trophy Points:
    8
    I have a Samsung external drive for use with my Pro and it connects and is powered by USB no problem, I would say it's probably the drive that is the problem.
     
  5. Paul_66

    Paul_66 New Member

    Joined:
    Jan 17, 2015
    Messages:
    15
    Likes Received:
    2
    Trophy Points:
    3
    Jim , I bought a Samsung drive and that didn't work either. I actually bought a DVD drive by mistake , it kept connecting and then un connecting like this new one.

    I wondered if it was a USB issue but it works ok with my external hard drive . I'm stumped with this one
     

Share This Page

Search tags for this page

surface keyboard serial number