I am new to Win 8, (used to Win 7 on desktop computer). Purchased a Surface-RT and am painfully pecking through touch screen interface. The desktop is almost impossible to use because the screen is too small to be able to hit the correct item with my fat finger. So I am forced to use the main screen. Three very basic queries: 1) I get the strong impression that M-S wants me to store everything in the cloud, and wants to make it as difficult as possible to store data locally. I have no desire to give my data to M-S, (or the NSA, or hackers). Is there an easy way to create folders, and create tiles which point to them? 2) It also appears that M-S wants absolute control of what programs I may want to use - if it isn't in the Windows Store, it isn't usable. Correct? (We use a POP-3 mail client normally. If I am correct, we cannot do so with the Surface - correct?) 3) The damn thing died completely when my wife took it with her on a trip, anxious to use it to show hundreds of pictures to some long-lost relatives. We have manged to get it going again with frank voodoo, (hold the + volume button down, press the power button, hold both for 20 seconds, release both, and then press the power button again within 2 seconds!). But this has brought home to me the fact that we have no way of backing this thing up. (And, of course if everything is being stored on M-S servers, there is no need to do so in the first place.) I have regular system images of all my Win-7 computers so that when, (not if) ,they get screwed up, I can revert to a backup to recover both data and programs and O/S. Can I make any form of system image on this Surface? If not, what happens when it dies and voodoo doesn't fix it, or when it catches CryptoLocker or something?