I just got my express RMA replacement today (a week later... stupid weather delays) and it is clearly used. It is in worse shape than my defective, yet still functional, device. Would you guys put up with this crap? I really don't think it's fair and I'm going to complain when I receive my call back tonight. It wasn't my fault my device underwent a hardware issue, so I shouldn't have to be stuck with someone else's device who treated it negligently. There's marks/scrapes all over this thing just like these. EDIT: Look at the image I added below the first... huge scratch, found it on the kickstand. Definitely not going to accept this garbage. Don't mind the smudge on my device (I wiped them both down and it was still wet). Fairly obvious what I'm talking about here... my device laying on top of the other.