The verification code for setup from MS gets to my inbox about 3 hours after requested. The code is only good for 30 minutes. I have been to verify web site - it works but sends a code that is one character too long. I have no problem with other email arriving within a minute or two (or sooner). I have spent almost 6 hours on the phone with MS techs all to no avail - have been "bumped up" a number of times, but no one seems to know what to do. Any ideas?