Video crashing ever 2-10 minutes

Discussion in 'Microsoft Surface 2' started by stevescotthome, Dec 3, 2013.

  1. stevescotthome

    stevescotthome New Member

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    Just got this for my wife, she loves it, but of course...problems marring the experience :/

    So right now every 2-10 minutes the screen just goes all garbled with random pixels and some flashing, just locks and needs a hard reboot.

    Does this happen to everyone, or is the hardware defective?

    Steve
     
  2. kristalsoldier

    kristalsoldier Well-Known Member

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    My Device:
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    Is this the Pro or the Surface RT/ 2?
     
  3. beman39

    beman39 New Member

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    no, obviously you got a defective machine and I would return it immediately for an exchange regardless if it is a pro or RT/2 that doesn't sound/look like normal behavior and what might be happening is your video card might be defective....
     
  4. cowboy54

    cowboy54 New Member

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    what is the trick to get my PICASA SOFEWARE to load to my S2 windows 8
     
  5. beman39

    beman39 New Member

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    Picasa software is a legacy app software, you cannot install it on a S2, only the pro/pro2 you should have done your homework on the S2 before you bought it...
     

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