Videos won't play in PPT in tablet mode (but will in docking station)

Discussion in 'Microsoft Surface Pro 3' started by evelinb, Oct 28, 2015.

  1. evelinb

    evelinb New Member

    Joined:
    Oct 28, 2015
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    My Device:
    SPro3
    Hello,
    I will be giving a powerpoint presentation soon and have realized that, when in tablet mode (not in docking station), powerpoint will not play videos embedded in slides. However, they play just fine when the Surface Pro 3 is in its docking station and hooked up to an external monitor. No other changes to the PPT file - only in or out of docking station. Videos were originally MP4 format before being imported/embedded into slides. Any ideas? Thanks!
     
  2. jnjroach

    jnjroach Administrator Staff Member

    Joined:
    Nov 9, 2012
    Messages:
    7,099
    Likes Received:
    1,724
    Trophy Points:
    113
    Location:
    Seattle, WA USA
    My Device:
    Surface Book
    Is Hardware Acceleration disabled in Slide Show Setup? Try toggling the setting and see if it fixes it....

    upload_2015-10-29_6-16-3.png
     
  3. evelinb

    evelinb New Member

    Joined:
    Oct 28, 2015
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    My Device:
    SPro3
    "Is Hardware Acceleration disabled in Slide Show Setup? Try toggling the setting and see if it fixes it...."

    Thanks for that suggestion. I just tested this but it doesn't fix the issue. I will keep on it. It seems very odd to me that it is the docking station that makes the difference, since, it really just "extends" the display (and adds ports). But, obviously it also affects the software on the machine in some way as well. Never seen this type of thing before on docking vs. tablet mode. Thanks again!
     

Share This Page

Search tags for this page

video wont play in ppt on surface