VPN connection problems for many apps

Discussion in 'Microsoft Surface Help' started by Hans, Nov 30, 2012.

  1. Hans

    Hans New Member

    Joined:
    Nov 17, 2012
    Messages:
    33
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    Taiwan
    It is easy enough to connect to a VPN using PPTP or SSTP protocols, and it works well with browser and a number of apps. But a lot of apps display an error message indicating that they think I am not connected to the internet. I never have any problems with the browser, and some apps work after 2 or 3 tries. Any solution to this?
     
  2. jnjroach

    jnjroach Administrator Staff Member

    Joined:
    Nov 9, 2012
    Messages:
    7,096
    Likes Received:
    1,724
    Trophy Points:
    113
    Location:
    Seattle, WA USA
    My Device:
    Surface Book
    Are you using split tunneling or the VPN Gateway?
     
  3. Hans

    Hans New Member

    Joined:
    Nov 17, 2012
    Messages:
    33
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    Taiwan
    I set up a number of direct connections to different servers from the "set up a virtual private network" setting (IP addresses, etc all provided by the same service) and then click one to connect as needed.
     
  4. jnjroach

    jnjroach Administrator Staff Member

    Joined:
    Nov 9, 2012
    Messages:
    7,096
    Likes Received:
    1,724
    Trophy Points:
    113
    Location:
    Seattle, WA USA
    My Device:
    Surface Book
    Sounds like a Gateway or DNS issue, are you setup to Split Tunnel, meaning you use your local DNS and Gateway Settings or are you using the Gateway and DNS on the remote Network? These are Settings in the IP v4 of the VPN connection, usually under Advanced Settings.
     
  5. Hans

    Hans New Member

    Joined:
    Nov 17, 2012
    Messages:
    33
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    Taiwan
    Thanks for trying to help, will have to check when I get back to the Surface. I left all those settings untouched since I could connect easily.

    I see under Network Properties IPv4 the settings are "obtain an IP address automatically" and "obtain DNS server address automatically"
     
    Last edited: Dec 1, 2012

Share This Page

Search tags for this page
microsoft surface pro 2 vpn app
,

surface connection problem

,
surface connection problemss
,
surface pro 2 vpn address
,
surface pro 2 vpn connections at the same time
,
surface pro 3 drops vpn
,
surface tunnel ip to vpn
,
surface vpn app
,
vpn application for microsoft surface
,
vpn drops internet connection on surface pro 3