Warranty question

Discussion in 'Microsoft Surface Pro 2' started by Ruriko, Dec 19, 2013.

  1. Ruriko

    Ruriko New Member

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    I just registered my surface online and I checked the warranty and it says Hardware warranty expires: 05/02/2016. But on the microsoft store it says 1year. I'm a little confused about the warranty duration. Which one would be correct? do I really get warranty up to 2016? FYI I bought this as a student price in Australia
     
  2. the_new_normal

    the_new_normal Member

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    I'm happy to be corrected, but I think the 2016 date is recognition of Australian laws.
    1 year minimum; more if mandated by local laws.
     
  3. oion

    oion Well-Known Member

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    You're right. I remember MS getting into trouble last year with the standard stated 1 year warranty when selling globally. While the advertised standard warranty for Surface is 1 year U.S., different countries have different laws regarding required minimum warranties. Europe requires 2 years, with other complications, Australia is likely similar.

    You can contact MS direct for clarification, though I'd personally go by what's listed on your account.
     

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