Warranty Swap on Type Cover 2

Discussion in 'Microsoft Surface Pro 2' started by WorldIRC, May 22, 2014.

  1. WorldIRC

    WorldIRC Member

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    Is cosmetic wear covered by the warranty on the Type Cover 2? When doing a warranty swap at the M$ Store, do they swap for a brand new in box unit or a refurb?
     
  2. jefhart

    jefhart Member

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    I believe the stores will give you new units and MS ships refurbs if you contact them directly.
     
  3. WorldIRC

    WorldIRC Member

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    Do you know if cosmetic wear on the fabric is something that would be covered? It's turning white in areas where I don't even make physical contact (above the keys), and its peeling on the spine.
     
  4. Ruffles

    Ruffles Active Member

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    Mine peeled on the back of the spine. I submitted a warranty claim via the website and got a brand new replacement. Then I sent the old one back.
     
  5. WorldIRC

    WorldIRC Member

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    Awesome, thanks!
     

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