What is the trick to get it charging?

Discussion in 'Surface 3 (Atom)' started by Stockholmstar, May 14, 2015.

  1. Stockholmstar

    Stockholmstar New Member

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    Quite often when I charge, it says "plugged in, not charging". Other times it charges normally. I use different chargers, and it seem it will not charge with a less powerful charger such as the one to my iPad mini. But that is contradicting the sales pitch claiming I could use a phone charger, albeit with a slower charge.
    What experiences do you have?
     
  2. hughlle

    hughlle Super Moderator Staff Member

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    Probably an idea o give this thread a read http://www.surfaceforums.net/threads/surface-3-charging.15115/

    It certainly seems like MS have screwed up a bit with the charging of this device.
     
  3. inmnbob

    inmnbob New Member

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    I have tried several chargers today. Can't figure out the pattern. I have some charges that are small that work and some that don't. I ultimately just found the ones that do and put one in my brief case so I have it when I travel and found another for the desk at work. The original I will keep at the home office. Fortunately with all my old Android tablets I have a lot of these USB charges around
     
  4. brocharlieb

    brocharlieb Member

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    Mine does the "plugged in, not charging" thing even with the charger that came with it. I hope they get the charging fixed with future updates.
     
  5. Kriton

    Kriton New Member

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    My Device:
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    Same issue and I've only ever used the supplied charger. To get around it, I have to disconnect keyboard and anything connected in the USB, plug in the charger, wait a couple of secs and then plug my keyboard and and usb devices back.
     
  6. netuser

    netuser Member

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    Maybe there is a USB-related bug. I have no charging problems, but I have never used the USB port for anything.
     

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