Win Store - This version of Windows is no longer supported.
- Thread starter Samus4145
- Start date
This was after the latest Windows Update ran. No more updates are found.
I have also tried to clear the store cache with wsreset.exe, but that simply launches the store app and provides the same error message.
Look for KB2887595 and uninstall it and then you'll want to block it from reinstalling...
MrDinovelvet
New Member
I have the same problem. I have just bought a second hand surface 2 that had been factory reset. I've done all the windows updates and search and find this update but don't get the option to remove it. I guess I need to remove another update that used kb2887595 first?
SCscoutguy
New Member
I am having the exact same problem. I just upgraded a surface RT from Windows 8 RT to 8.1 RT and now the store wont work at all. It just bring up the message that it will not work with this version of windows and I need to upgrade. I did the wsreset.exe and that just brings up the same exact message again. I looked all through my windows updates and I can not find the KB2887595 update anywhere?
Sri.silumula
New Member
same issue happened on my lumia 2520RT on 16 august. i was resetting my RT device and after reset it says This version of windows no longer support by store get the newst version.
Tried everything but nothing solved this issue. uninstalled KB2887595 but didn't work out. did microsoft give up on RT users?
Sri.silumula
New Member
Goto control panel >uninstall a program> Top left corner VIEW INSTALLED UPDATES then you'll see updated programs scroll down to bottom you'll find kb2887595 and you can select and uninstall...i did uninstall this but not worked. may be microsoft should solve this issue by giving new update.
SCscoutguy
New Member
My problem is update KB2887595 is not listed. The lowest number my updates go is KB2975061. This Surface had not been turned on since 2014 so I got it and turned it on and did the windows update fix to it and it then installed over 400 updates but KB2887595 is not one of them.
Sri.silumula
New Member
Linda1x4x3
New Member
I have the same issue. I tried refresh. I tried clearing store cache. I tried reset. I restored to factory settings. Still nothing. The store will not open. I looked for 7595 update and it was not listed either.
SCscoutguy
New Member
I wonder if I downloaded KB2887595 and installed it manually and then uninstalled it if it would possibly do anything?