Windows 10 Sleep Issues

Discussion in 'Microsoft Surface Pro' started by exdox77, Aug 1, 2015.

  1. exdox77

    exdox77 New Member

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    I upgraded to Windows 10 this week and now I am having sleep issues. When I press the sleep button the screen will turn off but then it will turn right back on. No matter if I use the button or the start menu. I had to manually shut down the computer for it to turn off. Has anyone else encountered this issue?
     
  2. Magic

    Magic New Member

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    Yeah, I've got the same problem.
     
  3. vap0rtranz

    vap0rtranz New Member

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    I just upgraded my SP Pro 1 to Win10 and had a similar issue with power states, but not your exact situation. I noticed my Surface was blazing hot after I closed the Touch keyboard and stuff it into my bag for an hour. It was still running full speed instead of going to Sleep.

    Try playing around with the new Win10 settings related to power states. I'm not in front of my Surface, but I recall changing the new Background Apps that are allowed to stay running. Folks online have found certain apps (like Edge) can now stay running and keep burning through power, so maybe those kind of troublesome apps could be preventing your Surface from going to Sleep.

    I also checked my Power Settings after the upgrade. I noticed that Win10 changed my Dimness values but kept the Power Profile (ex: Sleep on Lid Close). Maybe the upgrade changed more settings on your Surface, so just another thing to check.
     
  4. vap0rtranz

    vap0rtranz New Member

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    P.S.: I remember now that Microsoft just pushed a firmware update to my Surface in addition to the Win10 upgrade. I believe the firmware was dated July 29th (not in front of my Surface). Since those firmware updates are device specific and can affect power states, I'd check that you got it. Microsoft may have needed to change our Pro's for Win10.
     
  5. Magic

    Magic New Member

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    I've got the new firmware update installed. Although according to the Microsoft site there hasn't been one since January 2015...
     
  6. neo17

    neo17 New Member

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    Same issue here. My Surface Pro wakes up as soon as it gets into sleep mode as a result it is always running hot and fan is on most of the time.
     
  7. eelpout

    eelpout Member

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    count me in as well with my SP2. :(

    But, using "powercfg -devicequery wake_armed" may have found a solution. it listed the following as candidates:
    HID-compliant mouse
    HID-compliant mouse (001)
    Surface Type Cover Filter Device
    HID Keyboard Device (001)

    Going into the Device Manager, Power Management tab for each device and deselecting "Allow this device to wake the computer" seems to have solved preventing it going to sleep :). I tried differing combinations of having some of these on and some off and for me, it only works if they are all unchecked. So it looks like the Type Cover drivers are to blame. What's odd is even if the cover isn't connected it still won't sleep without these power setting adjustments.

    Hope this helps someone else.
     
    dleuen and leeshor like this.
  8. leeshor

    leeshor Well-Known Member

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    Excellent pointers. Been doing that on laptops and desktops for years.
     
  9. dleuen

    dleuen Active Member

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    Excellent work! That was it for my SP1 also. Saved me a ton of time.
     
  10. Moonsurface

    Moonsurface Super Moderator Staff Member

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    I just tried these things as I've been having this issue with win 10. It's a shame as I never had it with win 8.1 even when it was brand new I could just shut the cover walk away and come back even days later and it'd still be ready for use. But I have noticed since Win 10 upgrade that it's dead if I don't shut it down.

    I had left it for a day or two recently and came back to it this morning to find it was completely dead. I ran the sleep report and could see that it had lost a ridiculous 55% of the battery on connected standby!!! I used to get very little loss at all. The biggest offender was wifi scanning/the wifi adapter.

    I have since turned off the things suggested above, but also I have turned off Edge running as a background process. I will see if this helps - but any other suggestions would be appreciated.
     
  11. GreyFox7

    GreyFox7 Super Moderator Staff Member

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    Is it me, does W10 wakeup blazingly fast or does it just *never* sleep. Even when I leave it overnight you touch it and it's on instantly like the screen just blanked a second ago.
     
  12. Moonsurface

    Moonsurface Super Moderator Staff Member

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    If mine's not dead it does...lol!
     

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