Windows 10 SP3 pen shutting off

Discussion in 'Microsoft Surface Help' started by bpinero, Nov 18, 2015.

  1. bpinero

    bpinero New Member

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    My Device:
    SPro3
    My pen keeps shutting down constantly for a couple seconds to a minute, I replaced the pen, the battery, I remove and reinstall the battery when it shuts down and still nothing, reinstalled the drivers and still fails. Anybody know how to fix the issue?
     
  2. leeshor

    leeshor Well-Known Member

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    My Device:
    SPro4
    Welcome to the forum

    By shutting down are you saying it disconnects? Try unpairing it, restart your Surface and pair it again.
     
  3. bpinero

    bpinero New Member

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    My Device:
    SPro3
    The "eraser" button works but the pen stops writting, so bluetooth pairing still remains but the actual pen stops working completely.
     

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