Windows 10 update failed to install

Discussion in 'Windows 10 on Surface Pro 3' started by seyclone, Sep 21, 2015.

  1. seyclone

    seyclone Member

    Joined:
    Jan 12, 2015
    Messages:
    62
    Likes Received:
    8
    Trophy Points:
    8
    I was looking at the listings of updates that recently installed and noticed the following:

    System firmware update - 9/15/2015
    Failed to install - 9/16/2015

    1. What was the update?
    2. Why didn't it install?
    3. Is there a way to access it to attempt to re-install?
     
  2. jnjroach

    jnjroach Administrator Staff Member

    Joined:
    Nov 9, 2012
    Messages:
    7,095
    Likes Received:
    1,724
    Trophy Points:
    113
    Location:
    Seattle, WA USA
    My Device:
    Surface Book
    Its an updated driver for the SD Card Reader, it took a second reboot for the driver to install for me....
     
  3. VickiFL

    VickiFL Active Member

    Joined:
    Sep 16, 2014
    Messages:
    471
    Likes Received:
    101
    Trophy Points:
    43
    Location:
    Florida
    My Device:
    SPro3
    This happened to me as well, and I see no way to retry. Hopefully it will resolve itself soon.
     
  4. GreyFox7

    GreyFox7 Super Moderator Staff Member

    Joined:
    Jul 27, 2014
    Messages:
    6,331
    Likes Received:
    1,279
    Trophy Points:
    113
    If you have a micro SD card installed, remove it and reboot then run windows update.
    If you don't have one installed, install one, reboot and then run windows update.
     
  5. VickiFL

    VickiFL Active Member

    Joined:
    Sep 16, 2014
    Messages:
    471
    Likes Received:
    101
    Trophy Points:
    43
    Location:
    Florida
    My Device:
    SPro3
    I did that, but it still does not give me an option to "retry."
     
  6. seyclone

    seyclone Member

    Joined:
    Jan 12, 2015
    Messages:
    62
    Likes Received:
    8
    Trophy Points:
    8
    I tried rebooting after taking out my 128gig SDXC card. No change! It's interesting - the Surface pro 3, a device designed and built by Microsoft is starting to exhibit the same kind of "brain farts" that Microsoft always blamed on hardware manufacturers that used Windows software for their non-adherence to Windows standards.
     
    VickiFL likes this.
  7. fletch33

    fletch33 Member

    Joined:
    Feb 14, 2015
    Messages:
    93
    Likes Received:
    8
    Trophy Points:
    8
    Location:
    Under a Rug
    My Device:
    SPro3
    i will try removing my SD card also 128 and see if it works. will have to report later as i am currently uploading a bunch of stuff and dont want to stop it.
     
  8. VickiFL

    VickiFL Active Member

    Joined:
    Sep 16, 2014
    Messages:
    471
    Likes Received:
    101
    Trophy Points:
    43
    Location:
    Florida
    My Device:
    SPro3
    My 9/15 firmware update has yet to re-install. I'm going to try to make it into the Microsoft store today to see if they can help.
     

Share This Page

Search tags for this page
microsoft surface pro windows 10 update failure
,
microsoft update 10 failed install
,
surface 3 windows 10 updates failing to install
,
surface update failed to install
,
will a failed microsoft update retry itself
,
window 10 update failed to install
,
windows 10 update failed
,

windows 10 update retry failed updates

,
windows 10 updates failed to install
,
windows update failed to install in windows 10