Wireless Connection - Logitech Wireless Headset

Discussion in 'Microsoft Surface General Discussion' started by RCGoodin, Oct 26, 2012.

  1. RCGoodin

    RCGoodin New Member

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    I'm trying to get the surface to recognize the device and it's not seeing it.

    Any help/suggestions will be greatly appreciated.
     
  2. RCGoodin

    RCGoodin New Member

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    Come on. I saw where 56 people viewed my request and no-one answered. You can do better than that. This Forum will not be successful if nobody gets involved....
     
  3. Mr.NK

    Mr.NK Super Moderator Staff Member

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    The problem causing no one's answering: since not everyone got his surface and a even smaller percentage uses a bt-device on it, the possibility to have your device and test this successfully is rather tiny.
    Additionaly your request didn't included any information on the exact logitech-model or what you have tried so far.
    But back to trying to help you:

    - Got anything paired with your surface so far?
    - Headset is working with other devices/you know how to pair this?
    - If Bluetooth: Does the surface support the bt-protocolls the headset is using?
    - Sometimes moving the objects (at least 1m space between) could help for recognizing.
    - If not Bluetooth: Logitech wireless devices often use the unify-usb-transmitter, using some "proprietary" protocoll - got that working?
     
  4. J515OP

    J515OP Super Moderator

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    Sheesh, seriously? Out of 56 whole entire views you expect your specific issue to be resolved and because it isn't you berate the forum? I think actually impatience from users who demand instant solutions to problems is a bigger problem with forums than anything. Mr. NK has some good points about not everybody even having a Surface yet and you not providing any information to go on. How about instead of complaining about a lack of response you work out the problem and then post your results to share with others who may also encounter the problem and come across this thread looking for a similar solution.

    Remember on forums like this you should thank those that help you and you should help others whenever possible. That is what makes a good forum.

    JP
     
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