Won't update or download new apps

Discussion in 'Microsoft Surface General Discussion' started by brocharlieb, Feb 5, 2013.

  1. brocharlieb

    brocharlieb Member

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    My store showed four apps needed updates, hit the update button. They went to pending (this was a few days ago). Today I tried to download an app. Now it's pending too. For several days, I've had updates showing pending, and now I have a download pending. Is there a way to prod them?
     
  2. J515OP

    J515OP Super Moderator

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    Try rebooting.
     
  3. brocharlieb

    brocharlieb Member

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    Do you mean just using the power switch, rather than just closing it, or is there a true reboot?
     
  4. J515OP

    J515OP Super Moderator

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    True reboot. Sometimes downloads require a reboot before they install though there is no message that says a reboot is required like traditional Windows. To reboot you can hold the power button for about 10 seconds until the Surface powers off and then press for 2 seconds to power on as normal. Or swipe right to left for Charms>Settings>Power>Restart.

    JP
     
  5. brocharlieb

    brocharlieb Member

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    Thank you, it still isn't working, but the information is helpful to have.
     
  6. J515OP

    J515OP Super Moderator

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  7. Russ

    Russ Active Member

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    JP --

    The Store has been weird today. I have had problems both on my RT and my desktop. I think maybe Microsoft outsourced the hosting to Google.

    :)

    Russ
     
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  8. ArnoldC

    ArnoldC New Member

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    Damn, so that explains it. Switch to the Philippines store quick! Google is just in the process of hiring here.

    :D
     
  9. bosamar

    bosamar Well-Known Member

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    And I hear Chrome is coming to RT soon too! :LOL:
     
  10. brocharlieb

    brocharlieb Member

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    Thanks all, for the advice and the comic relief. J5150P, that did the trick.
     
  11. J515OP

    J515OP Super Moderator

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    Glad to hear you are back in business :D
     

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