Recent content by james long

  1. J

    keyboard and mouse intermittent looking into hardware as suspect

    FYI I don't have a surface dock I should have thought about that before o choose my words. and I have not tried using it with a bluetooth keyboard. I have no plans to open up the clipboard, but I'm willing to pop open the base and run diagnostics and repair the PCB's. I just need to make sure...
  2. J

    keyboard and mouse intermittent looking into hardware as suspect

    I have here a surface book with an intermittent KB/Mouse. I have installed all updates, reinstalled all drivers, hard reset, run diagnostics, cleaned pins, and reset the OS. the issue appears as such, while using book docked (duh) the keyboard and mouse will intermittently drop out. when the...

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