Recent content by rusty904

  1. R

    SP4 Shuts Down W/out Power Cord

    No I do not, I bought it at Costco so it wasn't sold to me up front. I meant to buy it after the fact but totally forgot, regretting that now obviously. Yeah that's why they were confused at the store. All signs point to a hardware issue but the device doesn't seem to think it is.
  2. R

    SP4 Shuts Down W/out Power Cord

    I think they tried that at the store but it's definitely worth another shot on my own. Thanks for the tip!
  3. R

    SP4 Shuts Down W/out Power Cord

    Battery itself is fine according to the diagnostics. The microsoft store said the battery was operating at 92% of its original capacity and was fully charged.
  4. R

    SP4 Shuts Down W/out Power Cord

    Anybody got something on this? I'm pretty desperate here.
  5. R

    SP4 Shuts Down W/out Power Cord

    My Surface pro 4 is 16 months old and has worked very well up until this point. A couple weeks ago, it shut off when I unplugged it from the charging cable and now it shuts down every time power cord is removed. The battery life indicator says "Fully Charged 100%". It functions 100% perfectly...
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