Recent content by sharpuser

  1. sharpuser

    Type cover pinout and +Ve voltage

    You have amazing patience, there, @TSR I can’t help you since I have the SB2. If you post a pic of the +Ve pin location, it might prompt someone else to help you out.
  2. sharpuser

    Looking into it …

    Looking into it …
  3. sharpuser

    red lines suddenly

    The ports (connection holes) - not the hinges
  4. sharpuser

    Surface Pro 7 can't connect to Wifi

    Check your Network Adapters. 1) Right-click on Network Icon in status area, lower right of taskbar, Open Network and Sharing Center 2) Change Adapter Settings 3) Right-click on your VPN adapter, Properties 4) Internet Protocol Version 4 (TCP IPv4), Properties, select to "Obtain IPv4 address...
  5. sharpuser

    Surface Pro 1 Start-up issue

    Go to settings, Windows Update. If firmware needs to be updated, your Surface Pro 1 will attempt to retrieve and install. But you probably have already checked that. So it could be that no more updates are available for your Surface model. If you wish, you may try to search for "Reset my PC"...
  6. sharpuser

    red lines suddenly

    Check your connection ports for micro-shavings or threads of debris. Those magnetized connectors also attract such stuff. Happened to me. Totally shut down display on my Surface Book 2. Thought it was gone. Found a tiny metallic thread.
  7. sharpuser

    Left touchpad stopped working - cannot click

    Sorry about that trackpad, @Lesley B. I’m sure you have read about other laptops with the trackpad clicking issue, solved with partial disassembly, or alcohol, or a little warmth. Also, you probably saw this incident with a Surface that would be resolved only when tilted - probably a debris...
  8. sharpuser

    Surface Pro only visible on External Monitors

    Congrats, @tdub4 ! Great news.
  9. sharpuser

    Surface Pro only visible on External Monitors

    It occurs to me that you may have a loose or dead backlight circuit. I had this happen once on a Sony VAIO. Get a very bright flashlight, and shine into the screen. See if you can actually see a ghost of an image. If the image is there, your backlight may be having trouble (for example, the...
  10. sharpuser

    Surface Pro only visible on External Monitors

    Sounds not so promising. As you noted, lines across your display suggest the display is being driven, but something is damaged. What happens when the keyboard is not attached during boot up, including plugged in, and on battery only. I know you can’t use the external displays, but does the SP7...
  11. sharpuser

    Surface Pro only visible on External Monitors

    Godspeed. Let us know when you arrive on the other side.
  12. sharpuser

    Surface Pro only visible on External Monitors

    Based upon your description, I think it is possible a Windows re-install will fix this. Make sure OneDrive is up to date. Then use “Reset this PC” from the settings, and choose “remove everything. After the reset, sign on with the same account you use now. OneDrive will bring your settings...
  13. sharpuser

    Left touchpad stopped working - cannot click

    The type cover cannot be replaced. But you can use virtually any Bluetooth keyboard. It sounds like there may have been some moisture - maybe some sticky drink, got into the keyboard. Some people have found that heat (like direct sunlight on the type cover, perhaps while in a car), or a very...
  14. sharpuser

    Left touchpad stopped working - cannot click

    There is a wild possibility that some debris/adhesive/dust got in the mechanism, and turning the Surface 2 would dislodge it. You could configure “taps” on your touchpad to make due.

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