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  1. tuchas

    Surface Pro 7 or 7+?

    Bought a new SP7 two weeks ago without the knowledge that a new variant, the SP7+ existed. The SP7 is great (I had one that I gave to my son and bought the new one for me), but this SP7+ sounds much better - 11 gen Intel, better battery, removable SSD, better graphics, etc. I got this for a deal...
  2. tuchas

    SB3 screen shuts off intermittently

    I've been having this issue with my SB3 where the screen goes black randomly. It usually comes back on after a minute or two but it's annoying as heck. When I detach the tablet from the base it comes right back on as well. I have seen some mentions of this when I googled this issue but there...
  3. tuchas

    Microsoft Complete NOT connected to my SB3 on my device page

    I bought a new Surface Book 3 on September 28th with the 3 years Microsoft Complete, all directly from Microsoft on the same receipt. The warranty attached to my device online states that I only have the one year limited warranty. I have tried no less than 5 times to get support to correct this...
  4. tuchas

    Brand new SB3 and no 2004 update available yet?

    Bought a new Surface Book 3 last week. Did all the Windows Updates but am surprised to find that I STILL haven’t gotten the 2004 May update yet. It’s frigging October. On the Windows Update screen it says “coming soon”, but this is Microsoft hardware. Anyone else with this issue this late in the...
  5. tuchas

    Any way to improve color depth?

    I know this has been asked before, but the color depth is terrible when watching video on this device. Whenever there are dark images the color shows horribly. Microsoft should have fixed this issue months ago and it's still a problem. I don't want to go to a different Intel driver but if I...
  6. tuchas

    Upgraded with no issues

    So, my wife wanted a Surface Pro 3. I asked her if I could give her mine so I could get the i7/512 and she was cool with that. I needed the extra space and more horsepower for development. Could have waited until the SP4 but so be it. Anyway, happy to report that after installing all...
  7. tuchas

    On my 3rd Docking Station, and this one ain't working either

    I am still having docking station problems - two of them that are unacceptable. Let me preface this by saying Microsoft just sent me my 3rd dock and told me to get rid of the second one. And this is my second SP3, and I tested it with a friend's SP3 - all of which have the same issues...
  8. tuchas

    Hate to start another docking station thread, but...

    I've had my SP3 docking station now for a little over a month, and it just seems like my issues keep getting worse. Yes, all my drivers and updates are up to date, so it isn't that. So this is what I've been experiencing. Any suggestions would be great, but in the end, it isn't my SP3, my...
  9. tuchas

    USB Controller Resources Exceeded with Docking Station

    I have a complete desktop setup now with my SP3. Monitor, wireless (USB) keyboard and mouse, USB powered speakers, USB connection to monitor (for touchscreen capabilities), and a hard drive. I have one open USB 3.0 port on the dock. So this is the problem. Every so often I get a message in...
  10. tuchas

    Anyone try a Dell P2314T monitor with an SP3?

    I picked up a Dell P2314T monitor for my SP3 and docking station. This monitor was highly rated and was priced just right. I know many of you have had problems with monitors and the docking station, so I was wondering if anyone had experience with this monitor. On my end, the monitor worked...
  11. tuchas

    Terrible Customer Service in Woodfield Store

    Wanted to share with all of you my experience at the MS Store in Woodfield Mall, Schaumburg, IL. Had to swap out my SP3 because of a defect I found in the glass - almost like a scribble in the glass itself. I made an appointment at 8pm and was greeted by a salesperson who was already helping...
  12. tuchas

    SP3 with touch screen monitor? Recommendations?

    Will the Surface Pro 3 work with a touch screen monitor? If so, will it work with the docking station? And also, any recommendations? Thanks!
  13. tuchas

    After Patch - The Microsoft Office Document Cache Encountered a Problem

    I have Office 2013 running on my SP3. After the 9/9 update a bunch of Office 2013 patches came through as well, and now when I go into the desktop, I get the infamous "The Microsoft Office Document Cache Encountered a Problem" error. And when I try to repair the cache, it says another process...
  14. tuchas

    OneNote Doubleclick Pen Screen Capture Question

    While the pen double click to take a screen capture is really cool, I was wondering if there was a way to capture a screen and have OneNote automatically place the screen print in an EXISTING page, rather than creating a page with every new screen capture. Sometimes I may sit in on a webex and...
  15. tuchas

    Problems after removing Type Cover Keyboard

    I've had this problem with the first Surface Pro, but it was solved with an update. I'm a little surprised this is happening with the SP3. When removing the type cover after using it in the Modern UI, when I go into another Modern app and want to type something, the touch keyboard does not...
  16. tuchas

    Microsoft Complete Coverage

    One of the things that bothered me when purchasing online was that there was no indication that you could buy the 2-year Microsoft Complete extended warranty. It covers accidental damage as well as manufacturing defects, gives you a year of advanced in-store training, and at $150 it is a...

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