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    Creator's Update Issues (and resolutions)

    Those of you who have not updated yet with the new Creator's update, I'll save you some grief.... If you have been using Windows Hello to log in, when I updated with the Creator's update, it basically broke Windows Hello. Brought my surface book into the office for my IT person to look at...
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    Wifi Router Incompatibility?......

    My wife and I live in Los Angeles and Time Warner is our internet provider. In Los Angeles, we use an Arris router that was provided by Time Warner (have made the decision not to buy our own router....waiting to see what happens as a result of the Charter merger). In Los Angeles, my wifi...
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    Windows 10 Anniversary Update

    Last night I decided to download and install the Windows 10 Anniversary Update. After updating, everything worked fine. I especially loved some of the new features and I will have to say, my Surface was snappier. This morning, I turned on my computer...that was my first mistake. Edge browser...
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    For us Surface Book beta testers.....

    I titled this post as sort of tongue in cheek; however, I am serious. I am sure that the people at Microsoft review this site to get feedback. I may be delusional in my thinking, but I honestly believe that Microsoft should figure out a way to give all of us Surface Book beta testers a make...
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    System Settings ....turn on fast startup

    So, when we were having problems with the Hello camera not coming on, it was suggested to go into the system settings and uncheck the turn on fast startup option. I did this, and for a few days, everything worked as expected and the camera went on as expected. In the last 2 days, not so much...
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    Battery Charging

    I'm a first time poster, long time lurker. Got my Surface Book last week. Last night, I shut down my device and connected it to the battery charger. I made sure that the white lights come on the charger connection, indicating there is a connection. I didn't notice what % my battery was...

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