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    Solved Help...Windows Update Not Downloading

    Good afternoon, My SB windows update has been stuck on "downloading" a Win Defender update with zero % downloaded and "waiting to download". I restarted my SB, held down the power button to shut down and rebooted and still cannot update. Is there a way to reset this process so I can start a...
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    Driver issue initiates fan and sleep issue

    Sorry for the redundancy. As a launch day SB owner, I have been dealing with the intel driver issue stopping and recovering especially when using Edge and sometimes IE. I noticed something last night that may have slipped by me before. When I get the "driver has stopped responding / auto...
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    Surface Book with new dock

    I currently have a SP3 with the MS docking station and two monitors / keyboard and mouse. On my home office desk, the SP3 sits beautifully in the dock, taking up little to no room on my desk. Now that I am expecting to upgrade to the Surface Book and new dock, how will the Surface book need to...
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    Dell 34" curved monitor

    Good morning. Have been using two Dell 2414 monitors with my docked SP3 i5 256. Have the usual issues with the two monitor extended desktop setup. So, I was thinking about selling both monitors and replacing them with one Dell 34" curved monitor. I may lose a little real estate but if the...
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    File Explorer Print Option Greyed Out

    Searched Google and could not find an answer to this seemingly easy to fix problem. In File Explorer (Windows 10 on SP3 i5 256), the option to print (printer icon) selected files is greyed out. Right click is missing the option as well. In device manager, the correct printer is selected as...
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    Solved 2 Questions

    2 questions: 1. How can I receive visual notifications when mail arrives (using built-in Win 8.1 mail app)? The icon does not show new mail nor does the system show a temporary flag of new arrival. Notification is enabled in the settings section 2. Using the SP3 dock, is it possible to use 1...
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    Print range

    Well, after an hour of unsuccessful tech support with MS, I am reaching out to the folks on this board who are much smarter than I. While in the mail app built in to Win 8.1, is it possible to select a range of pages to print in a multi-page message? I have tried everything including time with...
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    Help...driver error when connecting pen

    Exchanged my i5 128 SPa3 for the i7 256 yesterday. After installing every update available, I am still not able to connect my surface pen. The driver error message sent me to device manager where I see the dreaded yellow triangle on the touch controller firmware. The system continues to tell me...
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    Slow search function

    I recently purchased a i5 128 SP3. I saved a file that for the life of me I could not locate. When I went to explorer and typed in the file name in the search window (entire PC), it literally took over a minute to find the file. I don't have much on it except for the native program files...
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    Coming from Macbook Air (mid-2011) i7

    Just picked up a SP3 i5 128 gig. So far so good, however I am wondering if I need to match the processor of the computer I am coming from. I have been using a Macbook Air mid-2011 i7 laptop. The computer is fast and smooth. Should I exchange my i5 SP3 to match the processing power of my Mac...

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