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I'd like to get as much feedback as possible from owners that have sent in their surface pro's for new ones. Can you tell me what Microsoft sent back to you and how was it packaged ? Also when you called Microsoft tech support for the exchange did they tell you just to send in the Surface and...

Hello, I bought a new surface pro 128gb and it had very bad Light Leak ( Light Bleed ). I sent it in to Microsoft and I told them it's not even 20 days old and that I wanted a NEW surface pro 128gb and NOT a refurbished unit. They said they couldn't tell me if it would be a refurbed unit or new...