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  1. R

    Firmware update failure

    Hi everyone, My surface book received an update for touch firmware and when it restarts to install the firmware I see that it tries to install the new firmware 2 times. but each time it fails and the SB get restarted. The touch screen on my SB has stopped working since January 2018, and I think...
  2. R

    Touch screen stopped working after latest windows update

    Hi, I have a surface book which has been working with no problem for more than 1 year. Last week, I updated my windows, and after that the touch screen and pen stopped working. I did all the steps on Microsoft website, from step 1 (restarting) to recovery (cleaning the device to factory reset)...

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