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Is the mouse below the one you have? If so, it requires a USB transceiver. Arc Touch Mouse

Excellent. Check your messages later today for some changes I've made before you start anything.

I've sent you a private message.

You can limit battery charging to 50% of its maximum capacity in the Surface UEFI settings menu by enabling the battery limit mode. This setting is particularly useful in situations where the device continuously receives power as a means of prolonging battery life. In addition to this, I have...

Were you able to use the Type Cover to enter configuration information as you progressed through the Windows installation?

You'll want to download the recovery image from Microsoft, which will bring the Surface back to the factory state. Installing the image is a two-part process that involves downloading the recovery image and creating a USB recovery drive. Refer to the links below. There is a video in the first...

My Go has been my bedside companion for some time now, and I've set the "Power & sleep" settings to turn off the screen after 30 minutes as I sometimes enjoy listening to a little music or a podcast before going to sleep. As a test, I configured my Surface Go to "Turn off the display" when...

Thanks very much for the response. I have the Surface Pen with no pocket clip (4th generation), and the batteries in each of the pens are at 100%. Since starting this thread, I stopped by my local Best Buy and was able to replicate the problem on a Surface Laptop 3 running Windows 10 version...

I have the latest style Microsoft Surface Pen and it randomly stops working during use. This has been a problem since ordering my Surface Go a year ago and I'm now on my third pen – don't ask how I got to this point. I'm currently running Windows 10 Pro version 1903, and all drivers and...