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THanks, i have changed to 5Ghz, so will see if that makes any difference. Not great for a £2500 laptop though....i don't have this problem with my HP laptop, ipad, iphone or Samsung TV....ironicaly the most expensive device i own is the only one that has problems.... :-(

Would be handy to know what driver version you have?

PS - the problem also occurs when i'm in the office on their corp wifi.

Hi, I am having issues (as it seems are most SB2 users) with WiFI. I noticed horrible jitter/loss when using my softphone, particually in the afternoons or after using the device for a few hours. When i look at the ping responses they seem to increase up to 400ms, so im not surprised my...

Hi, I had to reload my Surfacebook as i was having problems with ping latency (ping latency would climb up to 400ms during the day) so speech was broken/garbled on my softphone/teams (obviosuly unusable). Tried so many things to resolve (new WiFi router, updated drivers/firmware, un-installed...