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Charms? I'm on the setup screen. I think I figured it out, holding the volume up and power button for 15 seconds, then releasing and pressing the power button again quickly seems to do the trick.

I just reset my Surface Pro so that I can ship it to someone, but I can't figure out how to shut it down from the personalize screen. It's a first generation. Can I shut it down with the onscreen keyboard somehow? If I hit the power button it just seems to shut the screen off. Thanks!