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    Customer Service unacceptable

    I have decided that although I would have eventually worked through these glitches, something else will surely come up, and I cannot keep this computer without decent customer support. I do not have a circle of highly capable Windows experts to rely on. Although I prefer the Surface hardware...
  2. S

    Customer Service unacceptable

    Ok, I tried one more time. Reached a very nice person who asked that I download yesterday's update and I rebooted. I have 3 current issues: my iCloud calendar is not working, hello is no longer recognizing my face, and the battery life is about 3 hours. She promised to call me back if we got...
  3. S

    Customer Service unacceptable

    DISCONNECTED AGAIN! I called support because my iCloud calendar is not consistently working, and I am only getting about 3 hours at most of battery life. I spoke to a very nice person who put me on hold to research the issue. While waiting, the call was disconnected. This has happened every...
  4. S

    Customer Service unacceptable

    Thank you for your responses. It is most appreciated. I don't know which calendar I have as the microsoft person at the kiosk set it up for me, but I believe it is the iCloud. I am beginning to think that I am not computer literate enough to handle this computer, as Windows 10 is not as user...
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    Forum member hands on reviews SP4

    I am having those same issues. Also, the display driver keeps going down and reloading for some reason. Is anyone else having this problem?
  6. S

    Customer Service unacceptable

    Thanks, Just a few questions to start. How do I increase the size of the task bar icons? Small icons is unchecked. Also, having difficulty editing my calendar and contact list , also are not syncing with my IPad or IPhone. ICloud is downloaded. How do I make the default text size larger...
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    Customer Service unacceptable

    I had preordered the Surface Pro 4 and was excited to learn to use it. I knew I would need customer support, as I have been using an IPad, so I purchased the 2 year unlimited support. My last laptop had Windows 7, which I had no problems with. However, I have several questions about Windows...
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