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  1. S

    Can this Surface be saved?

    Yes, we're willing to erase the Surface to get it functional again. If you can send me the steps, I'll be sure to implement them. Thank you!
  2. S

    Can this Surface be saved?

    Hello, the user did not use it in the past three days (so I can't say definitely that's when it happened) but picked it up yesterday to start using it. It had just been powered on and asleep previous to that. It did update from Windows 10 to 11 within the last two to three weeks though.
  3. S

    Can this Surface be saved?

    A Surface Pro 7 recently upgraded from Windows 10 to 11 has stopped most every function except the screen powering on and I'm at a loss for what to try. I have the Surface connected to a Surface dock and when the Surface 7 is on the BIOS screen all accessories work. But as soon as the Surface...
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