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    Brand New Surface Pro 4 - 6 months old at time of purchase

    Unless I am absolute 'out of the loop' I have just experienced the above. I live in UK, but spent Christmas/New Year in Florida 2017/18. Waiting until after the Christmas and post Christmas sales, I purchased my new Surface Pro 4, plus many accessories a few days prior to return to UK, during...
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    Brand New Surface will not complete Start Up

    Thank you, I have tried to download the Recovery Image from Microsoft but I get stopped in my tracks by not having a bit locker key? which is the page microsoft sent me to? With regard to Device Manager I cannot get to control panel to open anything, hit settings, screen flashes then back to...
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    Brand New Surface will not complete Start Up

    SKU Surface Pro i7 model 1796 Purchased early January 2018.
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    Brand New Surface will not complete Start Up

    I live in the UK but recently purchased a new Surface from a Microsoft Store in USA. We started it up, and did all the usual updates etc. At the moment I do not use the surface, just let it do its' updates, Nothing is installed yet. Yesterday I decided I wanted to add my personal Microsoft...
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