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    Solved Surface book 3 freezes during factory reset

    Factory Reset the Surface Book 3, model "1873", with a USB stick, but then it freezes with BSOD at 10%. How do I get past that point? Why is this error happening? Can I do hardware diagnostics? Everything has been erased.
  2. B

    Factory Reset will not work

    Factory Reset the Surface Book 3, model "1873", it then asks me which keyboard region I would like to be in, but then I am unable to select a keyboard region because it disables my keyboard. The keyboard does not work during the setup process. Why does the keyboard not work, and how to fix this...

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