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    Touch screen dead and a power issue after March 2019 update

    Additional weirdness. I discovered another problem related to the March 2019 OS update, in addition to the touchscreen and power issues described earlier, the BitLocker app had been turned on without my knowledge and my entire drive C had been encrypted!! I learned of this when I tried to...
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    Surface Book (1) battery weirdness

    For what its worth I've seen the same kind of messages on the Surface Book 2 but eventually both batteries get charged. As to your fast battery drain check to see if your machine is fully shutting down when you turn it off. See my post from a few days ago. After the March 2019 OS update I...
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    Touch screen dead and a power issue after March 2019 update

    You still do that starting gymnastic to access the UEFI screen. Simultaneously hold down the power button and the plus "+" side of the volume button for about 30 seconds. And I've done that several time but no touch screen and the power down/power up action is all wrong. On the positive...
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    Touch screen dead and a power issue after March 2019 update

    No joy. The machine just turns off. I don't see the countdown. I do see "slide down to power off " and I just kept holding the power button down. As an update: When "Control Panel\All Control Panel Items\Power Options\System Settings\Turn on Fast Start" is disabled: Machine does not shut...
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    Video kills Webex on Surface Book

    Eventually one of the WebEX updates allowed the camera to work. That happened a few weeks after I got the 13 inch SB2. I currently have the 15 inch SB2 and WebEx has always been able to access the camera. So it was something up with the version of WebEX I was running when I first got the 13...
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    Post all (external) monitor issues here

    I have had success with both HD and UHD Samsung monitors on the Surface dock using "Active Adapters" such as the following. Accell Mini DisplayPort 1.2 to HDMI 1.4 Active Adapter - 4K UHD @30Hz, 2560x1600@60Hz...
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    Touch screen dead and a power issue after March 2019 update

    After the "March 12, 2019—KB4489899 (OS Build 17763.379)" update on my one year old 15 inch Surface Book 2 the touch screen no longer works and the laptop will not completely power off. I worked thru removing the touch screen driver and letting Windows reinstall it but no joy. The touch...
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    Video kills Webex on Surface Book

    I have turned off some services but not joy. Seems to be confined to Webex and the Surface Book camera. Team Viewer, GoTo Meeting, and Skype all work with the camera no problem. And like I said Webex works with camera on a different laptop running Windows 10.
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    Video kills Webex on Surface Book

    I'm not able to run Webex on my Surface Book. I am able to start a Webex session and just when the small window appears showing the video option, Webex dies. I have Webex running on a six year old HP laptop with Windows 10 and Webex runs there no problem. I have the same AntiVirus software...
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    Problem accessing USB RAID drives.

    Yesterday I bought and connected an unpowered USB 2 hub (4 port Insignia). Elsewhere in this forum I saw a suggestion to try this. And it works! I can now read and write to the drive no problem. Average write speed reported by Windows Explorer is around 45 Mb/s so probably not USB 3 speeds...
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    Problem accessing USB RAID drives.

    Yes. Both enclosures are powered. I've since tested with a powered USB 3 hub but no joy. And as I noted originally, both enclosures work on a six year old HP laptop running Windows 10 version 1607 (Anniversary Edition) with USB 2 ports. So I'm not convinced it is a Windows 10 problem...
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    Problem accessing USB RAID drives.

    I cannot. Anything action that writes to the disk fails.
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    Problem accessing USB RAID drives.

    With a Surface Book I bought in April 2016, running Win 10 1607, I cannot format or use USB RAID drives . I have tried two different vendors of two drive RAID enclosures. In each I have installed two Seagate 8TB Barracuda Drives. Both enclosures support Raid 0, Raid 1, JBOD, and Combined...

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