hard reset

  1. Nicola Wilson

    Surface pro 6 won't load after restart but will after shut down

    My pro will never load after a restart. I can get it to load using soft and hard resets but sometimes these do not work and I have to leave my device for an hour or so till it responds again. If I shut down, rather than restart, then switch it on works no problem. My battery is on full and...
  2. Neilbug

    Surface RT crashes during Youtube video playback

    My Surface RT is probably about 2 or 3 years old now, and it suffers from an annoying problem when playing YouTube videos. I am a massive gamer and use my surface alot for watching game guides and walkthroughs on YouTube. However if I pause a video and put the tablet to the side I often find...