surface book i7

Surface Book i7 512 (just opened yesterday). A plethora of issues and I'm on my second dock with no resolution! Connecting anything USB is mostly broken. I cannot connect even something simple like a USB mouse or keyboard; the Book doesn't beep; it's like it isn't detecting the connections...

Was having issues with my Surface Pro 4 i5 128GB that I picked up last week. Keyboard wouldn't connect all the time, had to do the pull off and reinsert keyboard several times. USB port at times would disconnect my external drive when transferring pictures. The latest Firmware would not install...