won't load

  1. Nicola Wilson

    Surface pro 6 won't load after restart but will after shut down

    My pro will never load after a restart. I can get it to load using soft and hard resets but sometimes these do not work and I have to leave my device for an hour or so till it responds again. If I shut down, rather than restart, then switch it on works no problem. My battery is on full and...

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