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Bitlocking Issues

Rockin

New Member
Has anyone had an issue with bitlocking on the Surface Pro? I can't get it to unlock using the usb startup key ( verified the .bek file was there). If you try and put in the recovery key manually, it accepts the key...reboots and wants the key again...the bitlock loop. I know how to get out of that and go through the manage-bde commands etc. The only way I've found to use a USB key is in conjunction with a PIN...the PIN won't work unless the USB is in. Using a USB to unlock our Dell laptops works with no problems, my Pro has the latest firmware updates. TPM and Secure Boot is on, I've selected both Microsoft Only and Microsoft and 3rd party keys with no difference.

Not much out on the net about a fix, just how to get out of the loop.

any ideas?
 
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