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Code 10 on High Definition Audio Controller

plop28

Member
Hello,

Are all SP3 users have this problem on their SP3 ?
Is someone has solve this ? I always have the Device performance health which complains about that controller.

upload_2018-2-23_11-41-56.png
 

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plop28

Member
Just to add some informations :

No sound via DP

Fresh install of W10 1709
tried to install W10 1511 same problem
The device disappears when the surface wake up from sleep
can't find a driver containing VEN_8086&DEV_0A0C or VEN_8086&DEV_9C20
sometimes the error is on 9C20 device, sometimes the 0A0C
found on other threads that it could be related to MS docking station which I don't use

Only workaround i've found on other thread is to uninstall both HDAC drivers while DP is conncted. Look up for hardware changes, then sound works via DP.
But when i disconnect the DP, no sound on the surface and have to reboot it. The Realtek HDAC disappear too in "sound, video, games controllers and won't shows up.

Thanks guy !
 
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