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Exersizing Microsoft Complete Extended Service Plan for Surface Pro

Rich OReilly

New Member
I have the Microsoft Complete Extended Service Plan for Surface Pro 3. I bought it in Oct 2014. I dropped my SP3 in the parking lot at work and the screen is cracked now.
I will visit the brick and mortar store in Burlington Ma. Can somebody share their experince excersizing this warrenty for a cracked screen at a Brick and Mortar store?
Thanks
 

Rob Cohen

New Member
Rich, my experience was completely painless. Went to the MS Store where I bought my S3P with cracked screen and was handed a replacement and out in less than ten minutes. They even didn't charge me the deductible so I paid exactly $.00.


Good luck and let us know how your experience turns out.

Rob
 
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