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Solved Going back to Windows 8.1 from 10

plnguyen

New Member
I'm trying to go back to Windows 8.1 from Windows 10 but it does not seem to work. I tried doing recovery through Settings. Reset PC resets it keeps it on Windows 10. Doing recovery gives me a blue screen error (see picture 1).
I also tried to download the surface pro 3 recovery image (SurfacePro3_BMR_10_3.4.1.zip) from Microsoft. Their instructions says to extract the .zip file into a USB drive and try booting from it. It gives me this black screen error (see picture 2).
I tried calling Microsoft support about this and they have no idea what went wrong and suggested I goto a Microsoft Store for support (none is near my house).

I got a feeling I'm overlooking something. Any help is appreciated. Thank you.
 

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GreyFox7

Super Moderator
Staff member
Whoever is writing the documentation is doing a really crappy job and that's understating it.
 
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plnguyen

New Member
Hey everyone, I managed to boot to the USB drive with the extracted 6.4gb (SurfacePro3_BMR_10_3.4.1.zip) file. However, when I try to restore, it tells me I don't have a valid Windows disk. Sigh. Anyone else got anymore ideas? =/
 
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plnguyen

New Member
I boot into the USB drive that has the contents of the image (SurfacePro3_BMR_10_3.4.1.zip). I'm now stuck at the "Insert your windows install or recovery media to continue".
 

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