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Poor screen quality in excel on Surface Pro 2017

Peter Smessaert

New Member
Hi,
I have a new Surface Pro 2017 with O365
In excel, when I start a new sheet en draw a border around a cell, i cannot see that border.
only when i zoom in to 200% or more, the border becomes visible (sometimes)
Seems that resolution is not correct but display is set at recommended resulotion in Win10

What can be done about this?

Peter
 

sharpuser

Administrator
Staff member
Hi,
I have a new Surface Pro 2017 with O365
In excel, when I start a new sheet en draw a border around a cell, i cannot see that border.
only when i zoom in to 200% or more, the border becomes visible (sometimes)
Seems that resolution is not correct but display is set at recommended resulotion in Win10

What can be done about this?

Peter
Please post screenshots, Peter. It will help us all understand the issue.

“Draw a border...” do you mean with a pen, or by formatting cells?
 
OP
P

Peter Smessaert

New Member
Please post screenshots, Peter. It will help us all understand the issue.

“Draw a border...” do you mean with a pen, or by formatting cells?
it is drawing a border via the cell formatting. no difference in the thickness choosen.
I will try to make a screenshot when I'm at home
 
OP
P

Peter Smessaert

New Member
f5529b8cccac053f7917865259e8127c.jpg

See screenshot. Only vertical lines are visible




Verzonden vanaf mijn iPhone met Tapatalk
 

sharpuser

Administrator
Staff member
Peter,

Use that drop down border menu and make a series of cells with the various border thicknesses, label the cells, and send a screenshot. It is difficult to diagnose from the picture you sent.
 

sharpuser

Administrator
Staff member
Okay thanks for that. Very clear now. Not good.

Are you using custom display resolutions?
What version of Windows 10 are you on? Should be 1903. (Settings, System, About)
 
OP
P

Peter Smessaert

New Member
I’m on win10 version 1903. Resolution is on the default recommended resolution of 2736x1824 and 200% zoom


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