Pre order or store order?

[Agave Azul]

I'm ready to buy the SP2.
I think I'll wait to purchase mine at the MS Store.
Anyone know when the MS Stores should have these in stock without waiting for one?

 

[demandarin]

they should have them oct. 22. the day of release. but if ms caused enough of a stir, they could be sold out fast or from preorders. same happened first time around. those 128gb kept selling out.

 

[xterrapro]

At a Ms store you should have no problems getting the configuration you want. I think its highly probable the sell thru numbers this time around will be considerably less than the sp1.

 

[shazada]

Guys if you pre-order how does the warranty/return procedure goes? Do you have to ship it or are there stores nearby one can return the product?

 

[BillJ]

Guys if you pre-order how does the warranty/return procedure goes? Do you have to ship it or are there stores nearby one can return the product?

My experience with MS customer service and exchanges has been excellent. I have had to exchange both my SP and a type cover through them, and the process is easy- you call MS, work with the rep to confirm the nature of the problem, they send you a replacement unit (each got to me within 48 hrs) and you send the original unit back to them. I have no reservations about buying from the MS store.

Back to the original topic of the thread- I did finally get confirmation of my purchase of the 256gb SP2 about 6 hours after placing the order. Either slow computers at MS or high order volume...

 

[dellaster]

Back to the original topic of the thread- I did finally get confirmation of my purchase of the 256gb SP2 about 6 hours after placing the order. Either slow computers at MS or high order volume...

Mine, ordered half an hour after they opened the gates, took three hours. They certainly got a lot of ordering activity. Although I see from the site that nearly 24 hours later none are sold out, which is good -- it means they predicted demand well unlike the first time when the 128GB kept selling out. I wonder which was the hottest? It seems certain it's the 256GB on the Pro side, at least among those who comment on internet forums.

 

[shazada]

My experience with MS customer service and exchanges has been excellent. I have had to exchange both my SP and a type cover through them, and the process is easy- you call MS, work with the rep to confirm the nature of the problem, they send you a replacement unit (each got to me within 48 hrs) and you send the original unit back to them. I have no reservations about buying from the MS store.

Thanks!

And one other thing:Can't pre-order the power cover...... Is that only in the Netherlands or do others have that also?

 

[CrippsCorner]

Pre-ordered mine this morning. 256 gb with 8 gb ram. As another poster said, it's going to be a looooooooooong month. I will definitely post my thoughts when I get it.

A long month!? Try waiting 11 months from the reveal to the release of SP1! That nearly killed me

 

[eltos_lightfoot]

Thanks!

And one other thing:Can't pre-order the power cover...... Is that only in the Netherlands or do others have that also?

The power cover doesn't have a firm release date yet. I have read early 2014...

 

[lasurfacepro]

ordered 256GB with type cover, very excited

anyone pre order SP1? will MS ship prior to 10-22 or on 10-22?

 

[oion]

ordered 256GB with type cover, very excited

anyone pre order SP1? will MS ship prior to 10-22 or on 10-22?

Eh, the Surface Pro 1 has been on the market since early this year. If you order one, it should ship immediately.

 

[revmike]

I think they meant when the SP1 was first released for sale did they ship it earlier.