EHoskinson
New Member
I too purchased a 2nd power supply with my Surface Pro on the original order. I went through the recall process several weeks ago using the serial number on my Surface Pro. The replacement cord arrived a few days later. I then contacted Microsoft about a replacement cord for my 2nd power supply. They said they would check and get back to me. I'm still waiting to hear back on that. However, I simply went back through the recall process again and used the serial number for my Surface Pro a second time. The replacement cord (for my 2nd power supply) arrived yesterday. Apparently you can get a 2nd cord using the same serial number. At least it worked for me.Because MS itself states that power cords are eligible based on a purchase date prior to mid 2015. The trouble is that they are only approving original cords purchased with the Surface, which is crap. If someone purchased a power supply separately, and it is defective then it should apply. I'm looking forward to reading about that lawsuit.