hello I'm experiencing similiar issues as well where I am unable to set up my work outlook email account on this machine. The error msg I am recieving states " This server requires Exchange ActiveSync policies that this PC can't enforce."
I tried setting up the email through both options 1) Outlook as well as 2) other acount - Exchange Activesync. I did of course add in all information correctly (email addy, Server address, domain, user name and password).
I spoke with Microsoft surface support this morning and they were unable to resolve the issue and referred me to my IT dept. But I know the response from there will be "sorry we don't support this device"
I went to return the tablet today and the sales associate said he heard of similiar complaints, said it was possibly related to SDS email servers,and suggested transfering the certificate method as well.
Kricke can you please list the exact steps on how I would 1) locate this certificate on my work laptop and 2) get it to work correctly on this tablet. I really like the surface, it shouldn't be this difficult to set up basic email, but if I can't get it to work, it will have to go back.
Hi George,
I had the same problem with an exchange server certificate. But I figured out how to solve the problem.
I used dropbox, - a USB stick will do as well - to get the certificate onto the surface. I saved it to c:\some directory.
Then I doubleclicked/doubletouched/singletouched the certificate in desktop mode and windows opened a popup and asked where I wanted to install the cert. to. As my cert. was a company internal cert. I put it into something with root ... directory or so (in German i.e. Stammzertifikate Verzeichnis), both under user and computer account. Maybe only one place was the right one, and the other not necessary, but anyway it worked.
Does this help?
Knut
thanks in advance.